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Office of Technology
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Frequently Asked Questions

(All Files Require Adobe Acrobat Reader )

Click to view: CD Creating
How do I copy files to a CD using Roxio Media Creator?
How Do I Use Roxio Easy Media Creator.pdf

Click to view: Compressed or Zipped files
How can I open or create a zipped file?
Compressed Zip Files.pdf

Click to view: FrontPage 2003
How do I get started creating a web page?
FrontPage03-Getting Started.pdf

FrontPage 2003 Quick Access Guide
frontpage-quick-reference-2003.pdf

Click to view: FTP (File Transfer Protocol)
How can I use Windows FTP to upload my website?
WindowsXP-FTP Instructions.pdf

Click to view: Gaming
How do I find the MAC address for my game console?
Find MAC address for game console.pdf

Click to view: GroupWise & WebAccess
How do I access email from Off-Campus?
How can I access my Email from off campus 7.pdf

How can I block unwanted email?
How can I block unwanted email 7.pdf

How can I change the default font in HTML view?
How can I change the default font in HTML view 7.pdf

How can I create a discussion group in GroupWise?
How can I create a discussion thread in Groupwise 7.pdf

How do I create a signature in GroupWise?
How can I create a signature in Groupwise 7.pdf

How do I set up or edit a group in GroupWise address book?
How can I create edit and use a group in Groupwise 7.pdf

How do I set up Proxy access to my email box?
How can I give and take proxy access to mailboxes 7.pdf

How can I restore my sent items folder?
How can I restore my Sent Items folder 7.pdf

How do I add an off campus email to my address book?
How can I save an email address from off campus in Groupwise 7.pdf

How do I set up an auto reply message in GroupWise?
How can I set up an autoreply 7.pdf

How can I work with address books in GroupWise?
How can I work with address books in Groupwise 7.pdf

How do I archive messages in GroupWise?
How do I archive messages in Groupwise 7.pdf

How do I forward GroupWise to another email account?
How do I forward mail to another address GW 7.pdf

How do I handle Junk Mail in GroupWise?
How do I handle junk mail in Groupwise7.pdf

How do I save an attachment received in GroupWise?
How do I save an attachment from email 7.pdf

How do I set up a vacation rule in WebAccess (Off-Campus email)?
How do I set a vacation rule in Webaccess 7.pdf

How do I set up alarms in GroupWise?
How do I set up alarms in Groupwise 7.pdf

How do I work with Calender Views in GroupWise?
How do I work with Calendar views in Groupwise 7.pdf

How do I work with sent items in GroupWise?
How do I work with Sent Items in Groupwise GW 7.pdf

How long do my messages stay in GroupWise?
How long do my messages stay in Groupwise 07.pdf

How do I attach a file to a GroupWise email?
How do I attach a document to an email 7.pdf

How can I do a selective archive?
How do I do a selective archive GW 7.pdf

How to change Default Font in GroupWise
How to change default font in GroupWise.pdf

Click to view: Hardware/Software
Overview for the HP/Compaq DC5100 Desktop Computers
HPCompaqdc5100PCoverview.pdf

Overview for the HP/Compag Notebook Computers
laptopoverview.pdf

How can I change the touch pad settings on a University laptop?
How to change the touch pad settings on UD laptops.pdf

What are the minimum computer specifications for personal computers?
Computer and software specification.pdf

Click to view: Live Text
How do I obtain help with Live Text?
Live Text Help.pdf

Click to view: Microsoft Office 2007 Quick Reference Guides (PDF)
Access Quick Reference Guide (PDF)
access-quick-reference-2007.pdf

Excel Quick Reference Guide (PDF)
excel-quick-reference-2007.pdf

Microsoft Office 2007 Quick Reference Guide (PDF)
office-quick-reference-2007.pdf

PowerPoint Quick Reference Guide (PDF)
powerpoint-quick-reference-2007.pdf

Word Quick Reference Guide (PDF)
word-quick-reference-2007.pdf

Click to view: My UD
How can I obtain academic and financial information from "My UD"?
How do students use my UD.pdf

Click to view: Network
My Computer isn't connecting to the Network in the Residence Halls.
Computer not connecting to network.pdf

How do Faculty & Staff log onto the computer "localy"? (off network)
Faculty - Staff use of computer locally.pdf

How can I secure my workstation?
How can I secure my workstation.pdf

How can I change my password? {students}
How can I optionally change my network password.pdf

Faculty & Staff are required to change passwords every 90 days.
Required password change every 90 days.pdf

What do I need to know about the University of Dubuque Network?
What do I need to know about the University network.pdf

Where do I save my files on the network?
Where do I save my documents on the network.pdf

How Certify Computer for Use on UD Network
How to connect in residence halls.pdf

How can I access my files from off campus?
Remote Access to Network Drives.pdf

Click to view: Phone
How do I place a long distance call from a campus residence?
Phone-Long Distance.pdf

I am faculty or staff. How do I set up my voice mail?
Faculty Call Pilot Instructions.pdf

I am a student. How do I set up voice mail?
Student Call Pilot Instructions.pdf

Click to view: Smartphones & Handhelds
How to Setup Data phone to access UD email
Setup Data phone to access UD email.pdf

Click to view: Technology Web Addresses
What are the technology related web addresses?
University of Dubuque Technology Web Addresses.pdf

Click to view: TextAloud 2.0 by NextUp
How do I use TextAloud software by NextUp?
NextUp.pdf

Click to view: USB Flash Drive
How do I work with a USB Flash (thumb) drive?
How to Use a USB Flash Drive.pdf

Click to view: Windows XP
How can I put a shortcut (icon) on my desktop?
WindowsXP-Desktop Shortcuts.pdf

How do I set up a screen saver password?
WindowsXP-Screen Saver Password.pdf

What is Windows Explorer and how do I use it?
WindowsXP-Explorer.pdf

How can I have more than one application open and yet see all the open programs?
WindowsXP-Cascading.pdf

How can I change the folder view and make Windows Explorer look like it used to, with only two panes and no icons (pictures)?
WindowsXP-Folder Views.pdf