University of Dubuque

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Services

Personal Safety Escort Service 

We want you to feel safe walking in the University of Dubuque campus area. The personal escort service provided by the Safety and Security Department operates 24 hours a day, seven days a week, unless otherwise indicated. Do not hesitate to call us. Your safety is our reward

How do I request an escort?
Call the University of Dubuque Safety and Security Department at (563) 589-3333. Tell them your name and UD ID number and exact location and destination. A uniformed officer will be dispatched as soon as reasonably possible. In most instances, the escort will be on foot.

How long will I have to wait?
An escort usually arrives in 10 to 15 minutes. If the escort has not arrived after 15 minutes, please call again. At the time of your original call, the dispatcher will notify you of expected delays.

Where can I be escorted to and from?
From one point to another within the area that is normally patrolled by the Safety and Security Department.

Can I get help at night?
Service is available 24 hours a day for UD students who reside within campus. 

Off-campus escorts are solely to your residence. Exceptions will be made under emergency situations only.

Are there any scheduled pickups?
See posted shuttle schedule.

What are the restrictions of this service?
The escort service is not intended to be a taxi service and will not provide transportation for the following reasons: rides to places of employment, restaurants, drinking establishments, laundromats, airports, bus terminals, etc. It will not cover rides for large groups, especially those who are either intoxicated or who display disruptive behavior. No pets or animals allowed.

What if I have a problem getting assistance?
If you have questions or problems with delivery of the escort service, please bring your concerns to the attention of the Safety and Security Director by dialing (563) 589-3636.