UD CARES and Campus Mom Brochure

 Team  (UD CARES Team)    

UD CARES Facilitator: 2nd Floor of Peters Commons in the Dept. of Student Life, Walk-in or Schedule an Appointment, Monday - Friday, 8:00am - 5:00pm, (563)-589-3455 (or) (563)-589-3113  during the academic year (August - May)  UDCares@dbq.edu

Mission 
UD CARES mission compliments the University of Dubuque's mission.  The team offers a supportive and encouraging partnership with students by linking them with appropriate resources that will allow them the opportunities to overcome barriers on their path to success as they pursue their educational goals.

What is UD CARES?
UD CARES is an early alert initiative composed of professionals from different areas of campus life who deal with students on a regular basis: Academic Support, Academic Affairs, Athletics, Finance, Security, and Student Life.  The team does not discipline, but rather helps with immediate problems.  All concerns remain confidential.

Referrals are made from faculty, staff, parents, other students, or from the student him/herself.  Concerns may be sent via email to UDCares@dbq.edu  and will go directly to the mailbox of the Campus Mom, who is the facilitator of the team.  Referrals may also be made by calling Barbara Smeltzer, the Campus Mom at (563)-589-3455.

Why contact UD CARES?
The team will work with students for a variety of reasons including:

• Comprehensive/comprehension problems which may affect academic performance
• Class attendance
• Physical concerns
• Difficulty with class participation
• Emotional needs
• Academic concerns
• Time management
• Roommate concerns
• Uncertainty about a major
• Difficulties in dealing with specific offices, faculty or staff
• Suggestions or complaints dealing with individuals/systems
• Other

"Campus Mom" - Undergraduate Student Resources Advisor

Unique to the University of Dubuque is the position of Undergraduate Student Resources Advisor, better known as the "Campus Mom".  She is available to help students as a confidante, advisor, mentor, mediator, problem-solver, and ombudsperson. 

Campus Mom can assist with:

• Homesickness
• Roommate problems
• Concerns or confusion about classes
• Uncertainty about how to talk with an instructor
• Health concerns and where to get help
• Family/friend illness or death of a family or friend
• Any other student concern

Helpful Resource

Iowa College Access Network - Achieve Success in College

*College Success Tips

*Discussion of Real Issues

*Useful Links and Resources

http://www.icansucceed.org/   (home page)  

http://www.ICANsucceed.org/ignite (sign-up for a free newsletter)

http://www.icansucceed.org/College/Academics/Default.aspx (Academics)

http://www.icansucceed.org/College/Campus-Life/Default.aspx (Campus Life)

http://www.icansucceed.org/College/Resources/Default.aspx (Alternative Resources)

Team

UD CARES Team Facilitator

Barb Smeltzer, M.A., Undergraduate Student Resource Advisor and UD CARES Team Facilitator, 210 Peters Commons, bsmeltze@dbq.edu , (563)-589-3455, Monday - Friday during the academic year (August - May).

 

Katie Lau, MS, Mental Health Counselor, Email: klau@dbq.edu , Office Phone: (563) 589-3253, Fax: (563) 589-3419, Office Location: Peters Commons, 2nd Floor

The UD CARES Team consist of over six professionals across campus to support is Mission to the campus community, the team's facilitator reports to the Dean of Student Life.  Representation includes but is not confined to the following: Department of Safety & Security, Department of Athletics, Academic Affairs, and the Department of Student Life.