FAQs
Frequently Asked Questions
(All Files Require Adobe Acrobat Reader )
CD Creating
How do I copy files to a CD using Roxio Media Creator?
How Do I Use Roxio Easy Media Creator
How Do I Use Roxio Easy Media Creator
Compressed or Zipped files
How do I open or create a zipped file?
How Do I Create or Work with Zipped Files
How Do I Create or Work with Zipped Files
Gaming
How do I find the MAC address for my game console?
Find MAC Address for Game Console
Find MAC Address for Game Console
Hardware/Software
How can I change the touch pad settings on a University laptop?
How to Change the Touch Pad Settings on UD Laptops
What are the minimum computer specifications for personal computers?
Computer and Software Specification
How to Change the Touch Pad Settings on UD Laptops
What are the minimum computer specifications for personal computers?
Computer and Software Specification
Live Text
How do I obtain help with Live Text?
Live Text Help
Live Text Help
My UD
How do I obtain academic and financial information from "My UD"?
How Do I Use MY UD
How Do I Use MY UD
Network
My Computer isn't connecting to the Network in the Residence Halls.
Computer Not Connecting to Network
Computer Not Connecting to Network
How do Faculty & Staff log onto the computer "locally"? (off network)
FacultyStaff-Use of Computer Locally
How do I secure my workstation?
How Do I Secure My Workstation
How do I change my password? {students}
How Do I Change My Network Password
Faculty & Staff and Students are required to change passwords every 180 days.
FacultyStaff-How Do I Change My Network Password
What do I need to know about the University of Dubuque Network?
What Do I Need to Know About the University Network
Where do I save my documents on the network?
Where Do I Save My Documents on the UD Network
How Certify Computer for Use on UD Network
How to Connect to UD Network in Residence Halls
How do I access my files from off campus?
How Do I Access My Network Files From Off Campus
Phone
How do I place a long distance call from a campus residence?
How Do I Place a Long Distance Call from a Campus Phone
I am faculty or staff. How do I set up my voice mail?
FacultyStaff-Voicemail Instructions
How Do I Place a Long Distance Call from a Campus Phone
I am faculty or staff. How do I set up my voice mail?
FacultyStaff-Voicemail Instructions
Technology Web Addresses
What are the technology related web addresses?
University of Dubuque Technology Web Addresses
University of Dubuque Technology Web Addresses
TextAloud 2.0 by NextUp
How do I use TextAloud software by NextUp?
NextUp TextAloud Software
NextUp TextAloud Software
USB Flash Drive
How do I work with a USB Flash (thumb) drive?
How to Use a USB Flash Drive
How to Use a USB Flash Drive