Counseling Services

TEAM: UD Counseling Team Members

Options: Counseling Options

Referral: Assistance with Referrals 

Timeliness: Time Frame to Receive Services

Contacts: Campus Location, Emergencies, Walk-in Hours, Appointments, After Hours & Weekends

Mission: Mission & Goals

Assistance: Crisis Response Assistance

Support: UD's Supportive Response Team

Campus Location & Business Hours: 

UD's Counseling & Life Services: 2nd Floor of Peters Commons, schedule an appointment by calling our confidential Call Center at 563.589.3911, calls are answered 24/7. 

Emergency: 911

Dubuque Crisis Line: 1.855.800.1239 
Toll Free hotline 24 hours/7 days per week, the crisis line is provided by the Hillcrest Family Service Crisis Team; all calls are confidential.

*** Please be advised that e-mail is not considered a secure form of communication; confidentiality cannot be guaranteed if you forward information of an urgent nature. UD's Counseling & Life Services' staff only monitor and respond to e-mail during regular office hours.  

Time Frame Expectation for Counseling or Referral Services 

Students may request to speak to a counseling team member immediately through our confidential answering service.      


The University has a variety of counseling options available and seeks to provide opportunities for personal growth and to assist students who have specific emotional, social, academic, spiritual, vocational, or personal concerns. Members of the Student Life staff are trained for a variety of counseling needs. Appropriate referrals will be provided for students needing long-term personal counseling and/or other psychiatric services. On-campus counseling is confidential and provided at no cost to students.

Referral Assistance  

The UD Counseling Team members can assist with referrals to Off-Campus Programs and/or Services for such issues as; Alcohol and other Substance Abuse, Anxiety, LGBTQ, Debt Management, Depression, Eating Disorders, Gambling, Pregnancy, Stress Management, and Other Concerns. Assistance with off-campus referrals is confidential and provided at no cost to students. 

Mission Statement

The University of Dubuque's Counseling Services mission fits integrally within the University's learning community. We are committed to a student-centered, developmental approach in order to enhance and support students in their personal, educational, and vocational goals. The Counseling Services also works to enhance the well-being of all those in the university community by providing educational opportunities, consultation to faculty and staff, student advocacy, outreach programming, and retention services. 

  1. Support the academic mission of the university and the academic success of students by providing quality personal and career counseling.
  2. Provide educational programming and consultation services which emphasize the developmental needs and issues of students.
  3. Increase services to a diversity of student needs and population.
  4. Retain a high quality service and assist in creating a positive work environment.
  5. Create and maintain collaborative relationships and partnerships within the Department of Student Life, as well as, academic departments, student groups, and organizations.
  6. Utilize ongoing assessment and existing data to develop, enhance, and modify services.

 Counseling Team:

 Dr. Amy Baus

Amy Baus, Psy.D., 207 Peters Commons, Student Life,, 563.589.3132. For after hours, weekends, and holidays, all calls are answered by our confidential answering service. Dr. Baus has over twenty-four years of experience as a service provider within the following capacity: inpatient, outpatient, partial, private, and residential treatment services. She has over nineteen years experience teaching in higher education within the field of psychology and has worked within student affairs for the past thirteen years.

Dr. Baus is accessible throughout the academic year.

Services she provides to the UD community: Advocacy, Crisis Management, Initial Assessment, On-Campus Referral, Off-Campus Referral, Short-Term Vocational Counseling, and Mental Health First Aid training. 


Rev. Jim Gunn - Sept. 2018 

Rev. Jim Gunn, M.Div., Dean of Chapel, 203 Blades Hall, 563.589.3582.  Rev. Gunn is accessible throughout the academic year; his schedule may vary. Services he provides to the UD community: Advocacy, Pastoral Service, Spiritual Counseling, On-Campus Referral, and Off-Campus Referral. 


‌ Emily Entsminger

Emily Entsminger, B.A., Director of Ministry, 203 Blades Hall, 563.589.3557. Ms. Entsminger is accessible throughout the academic year; her schedule may vary. Services she provides to the UD community: Advocacy, Pastoral Service, Spiritual Counseling, On-Campus Referral, and Off-Campus Referral.

Crisis Response Assistance:

As situational events may arise, the UD Counseling Team is prepared to receive assistance to better serve the University of Dubuque Campus Community and its crisis response needs through the following means: Hillcrest Family Services Crisis Mobilization Unit; the American Red Cross Dubuque Chapter's Mental Health Response Team; the Small College Counseling Consortium members from Dubuque colleges, the Dubuque Community School District counselors; and other Dubuque community mental health professionals.