Academic Support & Success

The Academic Success Center (ASC) is located on the Second Floor of the Charles C. Myers Library.

ASC Hours

August 1 - September 2:
  • Monday - Friday: 8:00 a.m. - 5:00 p.m. 
Starting September 6:
  • Monday - Thursday: 8:00 a.m. - 8:00 p.m.
  • Friday: 8:00 a.m. - 5:00 p.m.
  • Sunday: 4:00 p.m. - 8:00 p.m.

The ASC is closed on University Holidays. For more information, please call 563.589.3262.


Academic Coaching Services works with students who may be struggling academically. In meeting with the Academic Success Coach, students can identify barriers that may be affecting their academic performance and work on strategies to improve. Students may work on such issues as time management and effective study skills or be referred to subject-specific tutoring as needed.

The Academic Success Coach also works closely with students who have been placed on academic probation to develop an individualized success plan and work together throughout the semester to develop the skills necessary to succeed. For more information regarding Academic Coaching Services, contact Jane Boge at 563.589.3724 or


The Academic Success Center provides peer and professional tutors in Business, Economics, Science, Math, Aviation Regulations, and Technology. If you need assistance with courses in these subjects, BE SMART tutors will be able to assist you. To make an appointment with a BE SMART tutor, go to our scheduling website at: to first register and then sign in to look for an available tutor. Students may still drop in to the ASC to receive assistance, but tutor availability is not guaranteed without an appointment.

If you need assistance in a specific subject area not listed on our online schedule (sociology, religion, etc.), please e-mail James Drury, assistant director of the ASC, at or call the ASC at 563.589.3262. We will always try to find a suitable tutor, but we cannot guarantee that one will be available. 


The mission of the Writing Center is to assist students to become self-determined, motivated, and independent writers over time. The Writing Center aims to equip all writers with the confidence and strategies to engage successfully in the writing process. In doing this, we encourage the development of writing, critical thinking, and communication skills necessary for students to succeed in both the academic and global worlds.

The Writing Center can help students at any point in the writing process. Consultants work with students one-on-one or in small groups in order to provide them with the tools, techniques, and confidence required to develop into successful writers.

To make an appointment with a Writing Center consultant, go to our scheduling website at to first register and then sign in to look for an available consultant. Students may still drop in to the ASC to receive assistance, but writing consultant availability is not guaranteed without an appointment.


A student is welcome to test in the Academic Success Center (ASC) when she/he meets one or more of the following criteria:

  • A student has a documented disability and is eligible for a specific accommodation(s) for testing, based on an approved VISA (Verification of Individual Student Accommodations) letter. This VISA letter must be presented to a professor at the beginning of every semester.
  • A student has an excused absence (e.g., health-related.) Documentation must be provided by Deb Runkle, medical coordinator.
  • A student is taking a CLEP (College-Level Examination Program) exam to attempt to earn college credit.

Students who have met any of the above criteria may contact the ASC to schedule an exam. For more information, contact Kay Smith at 563.589.3262 or

Please see the full ‌ASC Testing Policy.

Exam Proctor form for faculty and staff: Proctoring Form

Other Fee-Based Testing:

The ASC also offers College-Level Examination Program (CLEP) testing and DSST exams. Individuals from the tri-state area are welcome to come to the ASC to take CLEP and DSST tests for credits that may transfer to colleges throughout the nation.  

The ASC can also proctor college-level examinations for members of the community. During the academic year, exams can be proctored 8:00 a.m. - 4:00 p.m. Monday through Thursday, and 8:00 a.m. - 2:30 p.m. on Friday.  The fee for this service is $15.00 per exam. 

For more information on CLEP or DSST testing or on proctoring exams for members of the community, please contact us at 563.589.3262 or


The University of Dubuque provides accommodations to students with documented disabilities upon the request of the student.  Accommodations provided to students are generally based on the written recommendations of professionals. 

Common accommodations coordinated for students include (but are not limited to):

  • extended time on exams
  • distraction-reduced, quiet testing room
  • tests read aloud
  • supplemental note-taking or a recording device to use during lectures
  • a reader or scribe for exams
  • alternative textbooks (i.e., text that reads aloud)
  • screen readers on all campus computers as well as students' personal computers and other eligible devices
  • enlarged print
  • speech to text dictation software

To request accommodations, students must contact the Disability Services Coordinator to set up an intake appointment. Students are encouraged to provide documentation such as a SAR (Support for Accommodations Request), an Individualized Education Plan (IEP), a current 504 plan, or a letter from a current or former instructor or health care provider, detailing which accommodations are being requested and the rationale to support the need for each accommodation.

Students may send current documentation via:

Fax: 563.589.3722,
Attn: Megan Ruiz


Postal Mail:
University of Dubuque
c/o Academic Success Center, Megan Ruiz
2000 University Ave.
Dubuque, IA  52001 

Please note: The majority of reasonable accommodations are granted; however, students are not guaranteed accommodations. The University reserves the right to determine which accommodations are reasonable and do not fundamentally alter course requirements or the integrity of the program.