UD Global Student Services
As a UD Global online student, you will have free, easy access to student services and academic support from the University of Dubuque. This support includes the following:
Academic Success Center (ASC)
The Academic Success Center (ASC) provides a positive learning environment and a variety of free resources and learning support services. Virtual appointments can be scheduled using the University of Dubuque's online scheduling platform WCONLINE.
The ASC's learning support services include:
- Accessibility Services
The University of Dubuque complies with the Americans with Disabilities Act Amendment Act of 2008 (ADAAA), Section 504 of the Rehabilitation Act of 1973, Fair Housing Act, and other applicable federal and state laws that prohibit discrimination on the basis of disability. UD encourages students with documented disabilities to fully participate in the community of the University of Dubuque. All faculty, staff, and administrators will actively support students with disabilities in all the University's educational programs, services, and activities.
Accessibility Services coordinates academic adjustments and accommodations for students with disabilities. The process involves a student-initiated review of the individual's documentation, consultations with the student to identify appropriate accommodations, production of a Verification of Individual Student Accommodations (VISA) letter, as well as support and education of campus community members who are responsible for the implementation of accommodations. UD is committed to providing access for all members of the learning community. More information can be found in the Student Handbook.
It is the responsibility of the student with a documented disability to initiate a request for reasonable accommodations, based on their disability, by contacting the Accessibility Services Coordinator at ASC@dbq.edu. - Learning Support
The ASC offers academic mentoring to assist students in developing the skills and habits that promote college success. Professional Learning Support Coaches provide individualized support for students as they make and carry out plans for academic and personal improvement. - Tutoring
Peer tutors assist students in understanding concepts, homework assignments, and preparing for exams. Tutoring appointments are course-specific, and availability varies based on staff expertise and schedules. - Writing Consulting
Peer writing consultants provide guidance on written assignments in any stage of the writing process. This includes brainstorming, research, content development, organization, formatting, and citations.
Career Services
The Office of Vocation, Career Services, and Community Engagement helps students prepare for their chosen vocation and future endeavors. Whether you are exploring careers, looking for engagement opportunities, applying for an internship, or considering graduate school, we provide support for every phase in your educational journey. Through consultations, virtual resources, and meaningful community connections, you will feel prepared for your next step. Your journey starts today!
Library Resources
As a UD Global student, you will have full access to all resources at the Charles C. Myers Library and databases online
Professor Office Hours
You will receive specific online office hours to be able to meet with your professor to ask specific questions or get more clarification/information on specific topics if needed. You may always reach them by their preferred contact method daily, but this is an extra option if you have something pressing.
TimelyCare
The University of Dubuque partners with TimelyCare to provide students with 24/7 virtual access to medical and mental health services. Services include on-demand medical care for common illnesses, 24/7 mental health support through "TalkNow," scheduled counseling, and health coaching. Students can access these services for free via the TimelyCare website or app, using their school email address to register.